Police and Fire departments may use this secure site to report street light outages and other electrical system problems. Mimecast Email Continuity allows all of our business and customers to continue working even in the event of an Exchange outage. Seeing a huge spike of reports at downdetector, but Mimecast’s status page and Twitter account have been silent so far. Email archiving vendor Mimecast has blamed a service outage that left many of its UK customers unable to send or receive emails today on a datacentre glitch. With Mimecast Mailbox Continuity, downtime is a thing of the past. Mimecast was having a 'company wide' meeting. Note: Mimecast for Outlook can only enter continuity mode if Microsoft Outlook has the "Use Cached Exchange Mode" option enabled in your Account Settings. Mimecast outages reported in the last 24 hours. These domains have definitely emailed us prior to the last 7 days. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Add all your domains to your domain's dashboard. K. Users can access email from anywhere, at any time, using web, desktop and mobile apps. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different. Lack of access to it – even for short periods of time – can have devastating consequences, from financial loss to reputational damage. Learn how to subscribe or unsubscribe to. xx. K. xx and /xx. We've been experiencing yet another Mimecast outage, this time our offices in the US & EU cannot use the Large File Send from within Outlook. Downdetector, which tracks global website and service outages, reported a spike in Mimecast customer outage complaints starting around 8 a. Mimecast is an integrated email security suite consisting of anti-spam and antivirus filtering, data leak protection, archiving and continuity protection. When I look at the logs regarding this issue I see that for SES the delivery time is taking a long time for Mimecast, but not other servers. Mimecast Mailbox Continuity enables email to continue flowing even when email servers are down because of an attack, an outage or planned downtime. Continuity Event Management: Detection and Alert Process: Describes how potential continuity issues are detected and how the failure counter is increased/decreased as a result. One current area of focus is our Post Office Protocol v3. In the last 24 hours, 4 companies we do business with have had an email account compromised, and then send phishing emails through to our users. We swapped over to Mimecast a few months ago and a couple of weeks ago they globally changed the on hold messages (quarantine) digest that users get to be a long list with 5 lines for each entry instead of a table format with 1 row for each entry. As a leader in cloud email services for the enterprise, Mimecast provides email continuity services that reduce recovery time to almost zero after an email outage, without the expense, complexity, hardware or software of email continuity with traditional on-premises solutions. Personal experience - lot of cellphone users didn’t like the way mimecast eats up the preview line . We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown. Archived Folders provides a familiar view of the folder structure and email even if they have been removed from. Yeah, there was a major day-long outage that hit NA and EU a few years back, and they were dutifully contrite and promised not to F things up again. A popup menu is displayed that allows you to perform one of the following actions:Mimecast mail archiving software means that email data is always available before, during and after an attack. Start free trialMimecast products provide defense in depth against targeted threats, strengthen data integrity and provide disaster recovery in the event of a Microsoft infrastructure outage. Mimecast also offers a cloud-based email security service that provides real-time protection from email-borne threats. During the incident, the Google Workspace Status Dashboard was showing Gmail, Google Calendar, Docs and a host of other services were having issues that prevented authentication of users. This has proven invaluable for our business as it guarantees continuous communication and avoids any disruption to our workflow. Enabling this option allows you to globally halt Mimecast from sending emails to your mail server(s). If Local Mailboxes is checked, this is a POP-only domain. All folder and message meta-data extracted from an Exchange mailbox is kept for the same period as your email. Further updates will be provided via Mimecaster Central and the Administration Console. During a mail server outage scenario, it is possible that either the Active Directory or EWS server (if using IWA) will also be unavailable. Encrypt mail messages and share attachments securely. To rub further salt into the wound, a blog post dated May 8 from Orlando Scott-Cowley concerning Postini Services notes: “Any. After email servers are back online, Mimecast automatically reconnects and synchronizes emails sent and received during the outage. Login to Mimecast. @Mimecast can you please drop the requirement for mimecast ID when reporting a system outage. Monitor the official status pages of all your vendors, SaaS, and tools, including Mimecast, and never miss. The Mimecast outage reported yesterday in notice number 20200714-246 has been resolved by the vendor. Overall Features: Proofpoint wins but Mimecast is just fine for the vast majority. I setup their Targeted Threat Protection and I love it. If you have any email messages held by Mimecast, you will receive an email digest that resembles below: This will be sent out 3 times a day and only if you have any held messages, if you have no held messages you will not receive an email digest. Mimecast is aware that some customers are not receiving 2FA SMS messages. xx and /xx. Continuity Event Management: Managing an Event: Describes how to manage a continuity event when a notification is received. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications. Components affected Mimecast United States Grid. More needs to be done to alert the customer when issues of this magnitude occur. The problem started at roughly 10:45 Thursday morning ET. This is why any organization moving to Microsoft 365 (or. The mimecase app is pretty nice and offers a way to continue to send/receive email in the event of an exchange outage. Mimecast for Outlook allows you to gain access to your Mimecast services from inside Microsoft Outlook, by using the Mimecast ribbons. xx (attempted merging values /xx. Resolved. g. Displays a colored icon denoting the message's delivery status: Red: The message is locked for delivery. Customers can still access the Mimecast support hub via community. Navigate back to your Mimecast Administration Console and click on the Next button. so literally NO ONE from support was available. We are currently experiencing an intermittent outage to we have a holding page up with alternate links for anyone using the site to access the Mimecast Platform. Centrally manage email archives with flexible policy. Monitor Mimecast United States B Grid status changes, ongoing problems, recent outages, and user reports. Find how-to-articles, videos, and support resources for all Mimecast products in our Knowledge Hub. Mimecast’s State of Email Security 2020 report provides a case in point for cloud service downtime, revealing that 59% of companies surveyed had experienced a Microsoft 365 outage in the previous 12 months. We would like to show you a description here but the site won’t allow us. In the event of a sudden email outage or planned downtime, Mimecast can provide uninterrupted access to live and historic email and attachments using everyday tools like Outlook for Windows, the web, and mobile applications. Select the Microsoft Graph option. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. As an all-in-one solution, Mimecast reduces the risk, cost and management overhead associated with managing an array of third-party email management systems. Confirm Your Outbound IP Addresses (applies to On Premise / Hybrid Exchange only). Click on the Restore Messages. Amongst some other services, Mimecast provides an anti-virus, anti-spam, continuity, and archive solution for email for corporates. xx. It has its headquarters in Boston, MA. The Mimecast for Outlook functionality only applies to the primary account configured in Outlook. However, monitoring this type of outage is becoming increasingly more difficult as Microsoft breaks users into separate pods, ultimately obscuring the true extent of an outage. CryptoMimecast, which touts webmail for businesses, has toppled over in Blighty, leaving its customers unable to send or receive emails. Mimecast's easy-to-use technology also offers tools for email archiving, backup and recovery, e-Discovery and compliance, and mailbox continuity, ensuring that email continues to flow even during an outage. Easily monitor Mimecast and all your third-party status pages. Companies like Mimecast have years of experience helping SMBs address key vulnerabilities and defend against common cyberthreats, such as phishing, credential theft, and ransomware. You'll be able to do that until everything is in the new interface. 1:20pm EDT: Mimecast continues to work on resolving this service disruption for US-hosted customers. 2. Cloudflare said on Tuesday it resolved a “wide-spread” outage earlier in the day that affected a large number of services including FTX, Discord, Omegle, DoorDash, Crunchyroll, NordVPN and Feedly. DMARC Analyzer provides a SaaS solution that enables you to manage complex DMARC deployment easily. I've noticed their email processing is slow, like 5min+ delays on all inbound email. Only 9% of those stated the outage had not impacted their organization. This started around 9 am EST. Downdetector, which tracks global website and service outages, reported a spike in Mimecast customer outage complaints. Explore Education support resources and start your training journey now. this is ridiculousNothing like an outage to clarify your job. Realtime overview of issues and outages with all kinds of services. ago. r/mimecast •. Report an Issue. Ending the Continuity event. Employees can continue to access email as usual on any. a service outage), this will be the only filter type available. Products. Archiving. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown. Intermittent issue for US based visitors to Mimecast. Due to time sensitive emails and holding attachments from trusted senders. When Office 365 downtime occurs, IT administrators can trigger a continuity event and switch all Outlook clients to send and receive email through the Mimecast platform. Email archiving vendor Mimecast has blamed a service outage that left many of its UK customers unable to send or receive emails today on a datacentre glitch. Mimecast is an Email and Security solution that StatusGator has been monitoring since December 2019. Make sure to report and "downvote" such posts. By doing so, all inbound and outbound emails are sent through Mimecast. Mimecast is an email security and risk management company that was founded in 2003. Employees can continue to access email as usual on any. When an Office 365 business continuity event occurs, IT administrators simply trigger a continuity event and switch all email clients to send and. com is up actually and appears down only for you then follow these troubleshooting steps or you can search for an alternative. g. To address the need for better transparency, Mimecast is upping its game in the continuity space by adding in. EOP is basically garbage, but ATP could work as a replacement. Body of the message. org domains, which have certainly been. Mimecast, a company that specialises in email continuity and resilience, said today it is suffering a service outage – and initially proceeded to point those affected to an updates page that was also unavailable. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications. We would like to show you a description here but the site won’t allow us. Amazon Web Services is a provider of cloud computing services. Mimecast and removed functionality without regard to client wishes. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Nov 17, 2023. Mimecast Mailbox Continuity ensures that email continues to flow even when primary email servers are down. As powerful as Microsoft 365 email hosting is, it cannot provide 100% uptime. Mimecast is down. Mimecast Outage Map. xx) **IMO it took the US Ops team an intolerable amount of time to update the status page. Click on the App registrations menu item. RFA is monitoring this issue and will provide additional updates. Outage in Mimecast. Functions as an emergency inbox if MS has an outage (love this feature). Each Data Center is audited for compliance to. xx and /xx. EDIT 4: We are seeing further improvement to all services for our US hosted customers. xx. Can’t get to ID when your system is down. Like. -based. Click on the Application permissions button. During the incident, the Google Workspace Status Dashboard was showing Gmail, Google Calendar, Docs and a host of other services were having issues that prevented authentication of users. the case of a planned or unplanned outage, this service provides easy to implement options for continuous web-based email access, management, and use. A continuity event allows you to control when an outage begins and ends. Journaling captures and retains internal mail. Together, joint customers can use Domain-based Message Authentication, Reporting and Conformance (DMARC) to more effectively block impersonation, phishing,. Get Support Packages. This heat map shows where user-submitted problem. As a leading solution for Outlook email management in Office 365, Mimecast’s fully integrated offering also includes services for security and email encryption in Office 365 , as well as. Mimecast package includes access to Continuity SMS functionality, users can be given the permission to set or reset their Cloud password during an email outage with the SMS verification code. Google. states. If Microsoft Outlook is in non-cached mode, continuity. Mimecast South Africa (Pty) Ltd Sandton Gate , 4th floor 27 Minerva Avenue Glenadrienne 2196 Sandton T: Local: 0861 114 063 T: Int: +27 (0) 11 722 3700. Protect your email system without compromise. On occasion, your power may start working before your Xfinity services. Many legacy backup solutions for Exchange are costly and hard to manage. See new Tweets. Mimecast protects against planned and unplanned email server outages without the cost and complexity of alternatives. Chrome Extension. I think that sums up the comparison not only now in 2022 but for quite a while: Price: Mimecast wins every time. 3. Related. Uptime Downtime. February 22, 2023. Check if Mimecast United States B Grid is down right now. A few of our users have taken to using this as their primary mail client instead of the iphone default. Mar 11, 2023 • Knowledge. Click on Support | Customer Care | My Support Request. Article expires. Our services address crucial needs for better email security, continuity, archiving and brand exploit protection — all from the cloud. . Complete the Options section as required: Field / Option. About Current Outage Q: What to do if problem is at my end? If mimecast. Syncing of mailbox folders, calendar replication, and most used. Email continuity - Mimecast Mailbox Continuity ensures uninterrupted access to live and historic email and attachments during a sudden email outage or planned downtime. There really is nothing like an outage, and participating in identifying everything affected, troubleshooting where the issue is, and informing the right people to really let you know exactly what you're doing at a job, and to let the management know why they're paying you. Our queues just started recovering at 4:01 UTC-4. Email messages are no longer being delayed and access to the portal page has been restored. Mimecast outages reported in the last 24 hours. We have escalated this issue to a 3rd party provider. Activate continuity mode. Get instant alerts when Mimecast Australian Grid is having issues. Further updates will follow here. Mimecast service outage? We manage multiple companies' email systems using Mimecast, one of which seems to be intermittently unable to send/receive from external domains. xx. Continuity Products - Email. The Mimecast cloud-based service means always-on, always up-to-date protection without the complexity and cost of traditional offerings. However ATP (Defender) is bundled with E5 licensing. Keep email flowing no matter what Mimecast’s Internal Email Protect solution applies best-practice security inspections to internal and outbound email traffic, allowing you to monitor,The email continuity feature offered by Mimecast is another aspect worth mentioning. Can’t submit a ticket because their ticket system is gated behind the login. planned downtime or an Office 365 outage. We've deprecated the classic interface. The cloud and email. Open the application and click on the API Permissions option in the left-hand menu. As a cloud-based platform, you leverage Mimecast’s best-of-breed technology while eliminating. Having read multiple Mimecast reviews, we discovered that clients like that the service can be used manually and automatically. Easy Integrations. Amazon is an online store which sells both physical as well as digital goods. The task is now complete, and the new connector will be visible in the Connectors tab. However, some still continue to report having issues with Google Search. FYI, Mimecast’s system that sends out SMS codes for MFA has been down for a bit. The Mimecast Solution to Google Workspace Email Security. We recently switched to Mimecast after the Proofpoint fiasco from last week. We would like to show you a description here but the site won’t allow us. Amazon also develops the Kindle, which is available as an e-book reader as well as a tablet computer. In the event of primary email system outage, Mimecast ensures uninterrupted access to emails by providing a cloud based backup. Click on the Gateway | Policies. . -based provider of email management with a focus on security, says a “major power outage” is causing its North American grid to suffer problems causing delays and “degraded service” for customers. See if Mimecast is down or it's just you. Customers subscribing to Continuity services will see a Continuity option under the Services menu in the Administration Console. With Gmail or Microsoft, all your. Our purpose-built-cloud-native X1 Platform provides an extensible architecture that lets you quickly and easily integrate Mimecast with your existing investments to help reduce risk and complexity across your entire estate. Mimecast provides cloud-based SaaS email solutions for security, continuity and archiving that help to reduce the cost and complexity of managing business email. Mimecast uses admin-controlled monitoring, alerts and one-click response to ensure. Users may experience a. Mimecast has blamed a series of intermittent service disruptions over recent weeks on network/firewall issues and says it is urgently working on a permanent fix, with the email resilience provider’s CEO Peter Bauer taking to the company’s website with a recorded video apology in an attempt to placate irate customers. I will say though, first major outage I've ever had w/ Mimecast. Search for the application created for Azure Directory Synchronization to your Mimecast account. May 3, 2022 3:58PM UTC [Identified] We can confirm we experienced a major power outage in one of our US data centers that impacted all power supply sources, including the backup generators, which in turn caused a cascading issue and resulted in degraded performance. Mimecast is aware that some customers hosted on our North American grid may be experiencing issues with access to the Mimecast Administration Console, End User. ” Components affected Mimecast Points of Contact. ShareFile Regular Maintenance Notification. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. Check current status and outage map. Check if Mimecast United States B Grid is down right now. Delivering messages during the event. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown. Gaming. It provides: Up to date news about service disruptions using a color coded banner. Monitor Mimecast and all your third-party services in one place With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Hours of tracking this down leading to speaking with 3 different agents came down to this: forget the “email to printer”. We switched all our customers a year ago. This is the first outage we have experienced on Mimecast but mail filtering outages are not an unfamiliar thing to us. User reports indicate possible problems at TDS Telecom. Mimecast Mailbox Continuity provide simple, cost-effective protection against downtime events, including natural disasters, data migration, cloud outages, system failure and planned maintenance. Instantly calling Mimecast to act as the primary email path and notifying employees with clear communication sent via SMS. Mimecast’s email disaster recovery solution enables users to continue to send and receive email during a disaster, an Office 365 outage or during planned downtime. A new generation of collaboration tools and platforms were essential to enabling the now-prevalent remote- and hybrid-work models that power today’s work-from-anywhere world. Having issues? We help you find out what is wrong. Mimecast. Mimecast for Outlook must be connected to an Exchange or another email account. Looks to be an issue with Mimecast. Mimecast for Outlook monitors for, and resolves, duplicate messages. xx (attempted merging values /xx. The Mimecast Mobile Personal On Hold view allows you to view the held messages, and decide if you want to release or reject them. Nov 18, 2023. Email archiving vendor Mimecast has blamed a service outage that left many of its UK customers unable to send or receive emails today on a datacentre glitch. Mimecast keeps email flowing during an Office 365 outage Mimecast provides a cloud-based subscription service for email security, archiving and continuity. Looks like @Therefore, based on my knowledge, you need to set up 2 connectors on Exchange server and 4 on Office 365: Exchange (send connector) ->> (inbound connector) Office 365 (outbound connector) ->> Partner. During an Exchange server outage, users can use Mimecast applications to view the most recent snapshot of their mailbox with its folder structure, allowing them to navigate through their folders and messages familiarly. Emails from [email protected] SMS alerts here. Enter a connector Name and an optional Description. I was looking at Mimecast that was already set up for an organization and when using message tracker noticed that I couldn’t see any outbound email. The Mimecast Service operates from several industry certified third-party production data centers with a defined and protected physical perimeter, strong physical controls including access control mechanisms, controlled delivery and loading areas, surveillance, and security guards. Never miss outages in Mimecast and all third-party dependencies. 4. Multiple Choice 1) Status. Also don't post any of your personal information. forget the “trapped” print as a lost cause. I dislike their overall price and routine price hikes, and constant revolving account reps. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress. continuity has been critical aspect of our business operation, this solution has allowed us to continue working in the event of the Exchange Server going down. Learn more. When a downtime event occurs, Mimecast initiates an immediate switchover to ensure no interruption in the flow of email. They control ~22% compared to Mimecast's ~11% based on domain MX record analysis. Mar 11, 2023 Knowledge. . It is common for some problems to be reported throughout the day. Our engineering team have investigated and confirmed we are sending the SMS messages. Select the Microsoft Graph option. Recovery is continuing and we will start to see mail flow processing as we continue our mitigation efforts. likely experience an outage at some point. Email Security Cloud Gateway - Secure Messaging - Using the Portal : Describes all the actions users can take on a secure message, including. On the other hand: the Mimecast outage demonstrates that even well-funded, specialist systems can go wrong: it may be just swapping one kind of risk of outage for another one. Create a definition with the following settings. If a removed message turns out to be safe, and you want to manually restore it to the user's mailbox: Click on the Incident from the Incidents queue. Users can access email from anywhere, at any time, using web, desktop and mobile apps. Live Mimecast outage map. Click on the Platform | Set Up Your Outbound Email menu item. Search Crunchbase. Either click on the: Policy to be changed. Continuity Event Management: Managing an Event: Describes how to manage a continuity event when a notification is received. We have moved from one mail filtering vendor to another over the last 10 years, all with poor support and mixed results. "Mimecast is taking steps to mitigate the mail flow delays and login issues that some customers are experiencing. mimecast. The first time that caused an outage with a customer-facing production system as MFA code emails could not be sent (the second time we had a workaround in place because I didn't trust it after the first outage). and about Mimecast solutions for business continuity management and for email disaster recovery during an Office 365 outage. Our investigation will continue, but we believe the issue will no longer occur, further updates will be posted here. Users reports for Mimecast United Kingdom Grid in the last 12 hours. A MIMECAST SPONSORED WHITE PAPER EMAIl AS PART OF A BuSINESS CONTINuITy STRATEGy WHy AlWAyS-ON-BuSINESS REQuIRES AlWAyS-ON-EMAIl Few businesses could function without email, and email provides a critical coordination tool during an outage, yet due to the cost and complexity of providing true email continuityMimecast offers advanced email and collaboration security through two different deployment methods. Information: Duplicate key /xx. Note: If you have already run the. This Service Update article shows how Mimecast Customers can protect their configuration against human error, roll-back to a prior state, or export an offline record of the current configuration for audit and change control purposes. More needs to be done to alert the customer when issues of this magnitude occur. Monitor Mimecast and all your third-party dependencies in one place. Get instant alerts when Mimecast Australian Grid is having issues. com is down for us too there is nothing you can do except waiting. Further updates will be. When Office 365 is down, mobile users. CRN is the top technology news and information source for solution providers, IT channel partners, and value-added resellers (VARs). 86. We would like to show you a description here but the site won’t allow us. Continue to send and receive mail during a mail server outage. Once Office 365 is available again, Mimecast will automatically reconnect and synchronize any messages sent or received during the outage. Mimecast Mailbox Continuity provides email continuity services for cloud Exchange mail, enabling employees to send and receive email during an outage or scheduled maintenance. Cloudflare control plane outage port mortemMimecast seems to be checking SPF records (which is good) but doing so when they are relaying large file sends (which is not good). Monitor Mimecast status changes, ongoing problems, recent outages, and user reports. Mimecast Mailbox Continuity provide simple, cost-effective protection against downtime events, including natural disasters, data migration, cloud outages, system failure and planned maintenance. When Mimecast publishes downtime on their status page, they do so across 90 components and 11 groups using 4 different. Mimecast’s workaround also only affects inbound and internal email, so if you have an outbound attachment check this needs to be totally disabled or any email with attachments will timeout at the. CST Limited have partnered with Mimecast, a leader in Cloud email services for enterprise, to eradicate any downtime caused in the face of catastrophe. Get instant alerts and stay informed when an incident impacts your operations. A user account with read permissions to AD. 8 billion, making it the third pure-play email security provider to be acquired this year. com, and all other customer facing services are unaffected. The company’s services include email filtering, archiving, and encryption. Please don't call "support numbers" posted below — most probably it's a scam. 3. Mimecast down 5/3/22 . If mimecast. When was the last Mimecast South African Grid outage? Mimecast South African Grid last outage was on November 02, 2023 with the title "Administration Console Intermittent Performance Degradation" I'm having issues with. Many legacy backup solutions for Exchange are costly and hard to manage. 300 Seconds, Category: Auto Allow Policy. Incident Status Degraded Performance Components North American Grid Service Email Processing, Administration Console July 14, 2020 7:07PM UTC[Investigating] Mimecast customers utilizing Attachment Protect Sandboxing may be experiencing delays in processing messages with attachments such as PDFs and Office files. /edit - 9:53am cst, it seems Mimecast is entirely down. Mimecast Email Security is. Mail-flow, Outlook plugin, user and admin portals. There are three main phases for the Mimecast for Outlook continuity service: Prior to the Continuity event. Mar 11, 2023 • Knowledge. Mimecast cyber resilience provides email cloud services for security, archiving, and continuity. Same, was able to get into their portal for about 10 minutes but then it crashed again. Mimecast works with Office 365, Exchange and most other mail servers, quietly filtering and archiving incoming and outgoing emails to ensure your organisation is protected. Mimecast’s Continuity for Exchange/Exchange Online. Navigate to Directories > Internal. In My Open Cases, click on the Case Number for the case you would like to add attachments to. The Lexington, Mass. We would like to show you a description here but the site won’t allow us. Mimecast's data leakage prevention tools enable administrators to block or quarantine suspected leaks. More than 200 StatusGator users monitor Mimecast to get notified when it's down, is under. If you're expecting an outage for longer than four days, it is possible to Pause inbound mail delivery for an indefinite period. /edit - 10:33am cst, uk appears to be functional, but US services are still down. Immediate administrator-initiated. Note: In situations where we want to draw your attention to a notification (e. Yet, email downtime is a reality that all businesses must face. Mimecast treat it as a temporary failure and retry, not informing the user until sometime later (and even then only. When an email outage or planned downtime takes email servers offline, Mimecast provides users with uninterrupted access to live and historic email and attachments. Its been three days since we opened a ticket and have yet to get any sort of eta for a fix. Click on the Add a permission button. We are investigating the issue and updates will be posted. Click on the Next button.